terms of sale
Terms and Conditions
ALL SALES ARE BASED ON STOCKS AVAILABILITY.
IF ANY PRODUCTS ORDERED BY CUSTOMERS ARE NOT AVAILABLE, CUSTOMER WILL BE INFORMED BY EMAIL ABOUT EXPECTED DELIVERY TIME.
ORDERS & PAYMENTS
Orders will only be considered valid upon receipt of full payment.
DISPATCH & DELIVERY TIME
Dispatching and/or delivery of goods will be approximately 1- 45 working days based on stocks availability. Any possible delays to the terms defined will not result in cancellation of the Order and will not allow for any requests in terms of damages or compensation to be made.
DESPATCH AND TRANSPORTATION
Transport costs will always be borne by the Client at his risk and peril unless otherwise agreed. Any complaints for missing or damaged goods should be communicated immediately following receipt of the goods. Non compliancy with the above-mentioned formalities will result in the decline of any compensation action.
WARRANTY
The products are covered by a 2-year warranty at the following conditions:
- The warranty will be applicable from the purchase date, certified by the Receipt and/or Invoice issued by Cicico Trading Ltd.
- The warranty includes the replacement or free repair of any elements of the devices, recognised by ourselves as originally faulty due to production faults .
- Transport costs will be borne entirely by the Client, without any obligation by ourselves to carry out inspection or tests on the Client’s premises,unless other wise agreed.
- Any parts considered faulty due to negligence or incorrect use, incorrect installation or maintenance, transportation carried out without due care, installations other than the ones for which the device was designed, introduction in electrical accessory plants not homologated by our Technical Department, or circumstances that, in any case, cannot be attributed to production faults will not be covered by the warranty.
- The company declines any responsibility for any damages that may, directly or indirectly, be caused to people or things following non compliancy with the regulations indicated in the instructions and dictated by common sense.
All products bear the CE mark.